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FAQ’s

  • Are any fees due for listing items for sale on beonlinemarket.com

    You can list adverts in most categories without having to pay any charge or commission. Certain categories attract a fee when a certain number of listings has been reached. You will be informed of this fee before you place your listing. You are never charged a selling fee or commission. There are some premium features that are optional that involve an additional cost. These options give your advert an advantage over the free adverts.

  • How do I start selling on beonlinemarket.com

    Please follow these steps: Register using the Sign Up link at the very top of the page. Activate your account using the link provided in the email we send you. Login to your account with the username and password you provided on registration. Click on "Add Listing". Specify the details of your item. We suggest you upload a photo of your item.

  • I have not received my activation email

    Please go to the "Contact Us" page, select the appropriate category related to this issue and you will be presented with a form to fill in. Once you fill this is, you will be automatically re-sent your activation email. If you still do not receive your activation email after this, please check your spam folder as it sometimes gets caught there. If you need further help use the Contact Us page to send us a message.

  • How do I contact the seller of an item?

    If the seller has not specified a contact telephone number or contact email address in the listing, you can use the "Contact Seller" button. To use this you have to be logged in. The "Contact Seller" button is in the "Item Details" page. Any received messages appear in the "My Messages" section that is accessible from the "Member Options" panel when you are logged in. You will receive a notification via email whenever you receive a message.

  • How do I make changes to my listing?

    To make any of these changes to your listing, login using your username and password, look up the item using "My Listings", then click on the three dot menu icon to the right and select "Edit Details". You can also select "Edit Details" when viewing the item in the "Item Details" page.

  • How do I change or add a photo to my listing?

    To add or modify photos, login using your username and password, look up the item using "My Listings", then click on the three dot menu icon to the right and select "Edit Photos". You can also select "Edit Photos" when viewing the item in the "Item Details" page.

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